Procedure for making a claim

Any claim to Garantie de construction résidentielle (GCR) begins with a notice. To send a notice, you must:

• complete and send the form to your contractor
• send a copy of the denunciation form to the administrator of the Residential Guarantee Plan (GCR).

If the contractor does not intervene to correct or complete the work within 15 days after receiving the information or if you consider his intervention to be unsatisfactory, you can initiate an official complaint with the administrator of the plan (GCR).